3 Piece Floating Wall Shelves - White
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Exclusive discount with
Sold and delivered by THE CHOICE TRADING PTY LTD (ABN 58 671 964 346)
Contact Seller
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
1.We do not accept change of mind refund requests for:
A. health and safety products ;
B. products that are opened (i.e. are not unopened in their original packaging).
2.Otherwise, we only consider a change of mind refund request if this is made within 14 days after the item is delivered to the customer. If this does not occur, the change of mind refund request could be rejected.
3.All items returned to us as a result of incorrect or incomplete delivery information will be treated as a change of mind return, including items returned to sender due to being unclaimed.
If a change of mind request is accepted, and:
1.you have been provided with the return label, we will refund the item price and the shipping fee minus return postage and a restocking fee of 10% of the item price and the shipping fee; or
2.you have not been provided with the return label, we will refund the item price and minus a restocking fee of 10% of the item price, and the shipping fee is not refundable; and/or
3.the customer changes their mind before the item is received and requires the action of Return to Sender (RTS), we will refund the item price and minus a restocking fee of 10% of the item price, and the shipping fee is not refundable . Refund for RTS will be provided after the item is received at our warehouse facility.
1.All products sold come with guarantees that cannot be excluded under the Australian Consumer Law, and our Warranty Policy does not limit any rights and remedies a customer may have under the Australian Consumer Law.
2.In addition to a customer’s rights under the Australian Consumer Law, we offers a 12-month warranty on products sold through us which are found to be faulty or damaged, except (and subject to the Australian Consumer Law):
A.if expressly stated otherwise on the product listing – please refer to the product listing for the express warranty period;
B.In relation to accessories or bonus gifts (as noted as such in a product listing); or
C.if the fault or damage is due to:
1. the fault or damage (if applicable)
2. what part is missing (if applicable);
3. the product in the original packaging (if applicable); and/or
4. the product’s instruction manual with the fault or damage and/or missing part indicated, for example by circling the area damaged or from which a part is missing (if applicable).In addition, please provide a brief explanation of the fault or damage, and what the customer is requesting, i.e. refund,or replacement of parts/product.
3.All images and videos should be of acceptable quality that allows us to assess the claim – thumbnail images are not considered to be acceptable quality as we cannot make a clear assessment of alleged faults or damage.
4.A customer should not dispose of items before a warranty claim has been made and finalised, as we may ask for items to be inspected. We reserve our rights, subject to the Australian Consumer Law, to not provide a replacement or refund in cases where goods are disposed of by the customer before a warranty claim has been finalised.
5.For missing parts, once we have received the necessary details, and validated the claim, we will issue the part to be dispatched to the customer as soon as practicable after we have confirmed the spare part is available for dispatch. Dispatch of spare parts from our warehouse can take up to two working days. If no spare part is available in a reasonable period, we will provide an alternative solution in-line with our obligations under the Australian Consumer Law.
6.Any delivery delay should be reported by you to us within 30 working days from the date of dispatch. Any delivery delay will be investigated by our courier partner, which can take up to two working days . If we receive no update within two working days of notifying the partner, we will offer an appropriate remedy in accordance with the Australian Consumer Laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure