Manage your order
Instantly manage your order, including tracking its progress or changing your delivery address, by visiting the Order History page in your account.Manage Your Order
Visit our help centre
The best way to get an INSTANT answer to your question is to visit our help centre.
There you will find answers to hundreds of commonly asked questions.
If you cannot find an answer to your question, you can send us an email. We are an online business and our email support service offers efficient, expert help.Email Us
Phone Dick Smith
If you want to talk with someone over the phone, you can call us on 098876981. Our telephone hours are 11am to 7pm Monday to Friday (NZDT).Phone Dick Smith: 098876981
In case you missed it, Dick Smith has gone 100% online!
All physical stores are now closed.
KOGAN AUSTRALIA PTY LTD T/A Dick Smith (Dick Smith)
ABN 53 152 570 351
Level 10, 203 Queen Street
Auckland, 1010, New Zealand
KOGAN HK LIMITED T/A Dick Smith Electronics (Dick Smith Electronics)
Company Registration Number: 1659337