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Contact Us | Dick Smith

Contact Us

Manage your order

Instantly manage your order, including tracking its progress or changing your delivery address, by visiting the Order History page in your account.

Manage Your Order

Visit our help centre

The best way to get an INSTANT answer to your question is to visit our help centre.
There you will find answers to hundreds of commonly asked questions.

Help Centre — Instant Answers

Email us

If you cannot find an answer to your question, you can send us an email. We are an online business and our email support service offers efficient, expert help.

Email Us

Phone Dick Smith

If you want to talk with someone over the phone, you can call us on 098876981. Our telephone hours are 11am to 7pm Monday to Friday (NZDT).

Phone Dick Smith: 098876981

In case you missed it, Dick Smith has gone 100% online!

All​ ​physical stores​ ​are now closed.

Corporate Information


ABN 53 152 570 351

NZBN 9429042362449

Level 10, 203 Queen Street

Auckland Central

Auckland, 1010, New Zealand

KOGAN HK LIMITED T/A Dick Smith Electronics (Dick Smith Electronics)

Company Registration Number: 1659337

Terms and Conditions

Commercial Sales

Media Enquiries

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