Seller Don't Pay $119
Seller Don't Pay $649
Seller Don't Pay $949
Seller Don't Pay $599
Seller Don't Pay $1049
Seller Don't Pay $109
Sold and delivered by Midea Appliances
Welcome to Midea Appliance store. We are proud ourselves to distribute full range of Midea products in New Zealand since 2016. We endeavor to bring a wealth of knowledge and technical expertise in appliance solutions for New Zealanders. Enriching customer lives with innovative home products and solutions, specializing in air treatments, Refrigerators, Laundry, cooking appliances, large and small kitchen appliances, water appliances, floor care and lighting.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
In most cases we will dispatch your order within 2 working days after payment is received. We normally use Post Haste or Courier post for small items, and Mainfreight/Bascik/Onsend transport for large items. We may use other freight service providers at our own discretion.
Estimated delivery time after we have shipped your order by different regions as below:
1. Small items (Less than 0.125 m³. For example, a rice cooker)
Auckland or Christchurch: 2-5 workdays
North Island or South Island exp CHC AKL: 3-7 workdays
2. Large items (Over 0.125 m³. For example, a washing machine)
Auckland or Christchurch: 2-5 workdays
North Island or South Island exp CHC AKL: 3-15 workdays
Our carriers will endeavor to give you advance notice of the delivery to your address on the day if requested and whenever practical.
Please note: Estimated delivery time is NOT a guaranteed delivery time. Delivery time could be affected by many factors.
All deliveries are door to door service only.
The delivery driver will NOT do the following services: Unpacking & assembly, Installation, Placement within your home, Old appliances removal.
When accepting delivery or picking up the items, please ensure you inspect the unit carefully and make sure you are completely satisfied with the items (e.g., no damages, no dents etc.) BEFORE you accept the delivery (e.g., sign the doc, let the delivery driver go, or leave the collection point). Failing to do so may limit your right to claim such damages after you have accepted the goods.
Midea Appliance applies a 7-day Return and Exchange Policy.
In terms 7-day right of return and exchange policy, customers can return or exchange store-wide products within 7 days after purchasing. The products should be returned unused, in its original condition with packaging, accessories and not affected for re-sell.
To enquire about returning eligible products, please contact us.
Midea provides a fast and professional “after-sale” service team throughout New Zealand. Standing by the quality of JH products, we (Midea) offer an industry standard warranty, up to 5 years on selected products.
Any service under warranty must be authorised by JH Appliance in advance and be provided by an authorised JH Appliance service agent.
To make a claim under warranty, please contact us.
We take serious for every single service job under warranty, when you make a claim, please have ready the following documents:
• Proof of purchase, please attached the receipt/invoice you obtained from the retail store.
• Serial number, a unique, identifying number or group of numbers and letters assigned to an individual appliance.
• Your contact details including name, address, email, model number and faulty reason, so that we can place your warranty service quickly and efficiently.
• Completed Service Request Form (please contact us for form details)
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
