Christmas Delivery Guarantee
Christmas Delivery Guarantee
When do I need to order for guaranteed Christmas delivery?
The sooner the better, but please refer to the advertised ship time on each product listing, and the order deadlines below:
- Ships in 1-2 days - Order before December 12th
- Ships in 2-4 days - Order before December 8th
- Ships in 3-7 days - Order before December 6th
- Ships in 1-2 weeks - Order before December 1st
If I order after these dates, can I still get my order before Christmas?
Of course! Even if you place an order after December 12th, it is still quite possible that your order will be delivered before Christmas, we just can't guarantee it.
Christmas Delivery Guarantee Terms and Conditions
- The Christmas Delivery Guarantee applies to any products ordered prior to the deadlines below. Please refer to each product listing for advertised ship times:
- Ships in 1-2 days - Order before December 12th
- Ships in 2-4 days - Order before December 8th
- Ships in 3-7 days - Order before December 6th
- Ships in 1-2 weeks - Order before December 1st
- Where your product has been ordered within the deadlines above, and a delivery attempt has not been made by 24th December 2018, Kogan will issue store credit of an amount equal to the original delivery charge paid for your product.
- Where a product was sold with Free Shipping, no store credit will apply.
- A delivery attempt is where the carrier has attempted delivery, but no-one was present to sign for the goods. Where there is no- one available to accept delivery, a calling card will be left, or goods taken to a local depot or post office for collection.
The Christmas Delivery Guarantee does NOT apply to:
- Products with an advertised ship date of December 13th or later
- Items with an expected dispatch date of Ships in 2-3 weeks
- Items with an expected dispatch date of Ships in 3-4 weeks
