Christmas Delivery Guarantee
Christmas Delivery Guarantee
When do I need to order for guaranteed Christmas delivery?
The sooner the better, but please refer to the advertised ship time on each product listing, and the order deadlines below:
- Ships in 1-2 days - Order before December 15th
- Ships in 2-4 days - Order before December 10th
- Ships in 3-7 days - Order before December 6th
- Ships in 1-2 weeks - Order before December 2nd
If I order after these dates, can I still get my order before Christmas?
If you order any product with an advertised dispatch date of 1-2 days before Wednesday December 18th, it is extremely likely that your order will arrive in time for Christmas (but no guarantees!)
Christmas Delivery Guarantee Terms and Conditions
- The Christmas Delivery Guarantee applies to any products ordered prior to the deadlines below. Please refer to each product listing for advertised ship times:
- Ships in 1-2 days - Order before December 15th
- Ships in 2-4 days - Order before December 10th
- Ships in 3-7 days - Order before December 6th
- Ships in 1-2 weeks - Order before December 2nd
- Where your product has been ordered within the deadlines above, and a delivery attempt has not been made by 24th December 2019, Kogan will issue store credit of an amount equal to the original delivery charge paid for your product.
- Where a product was sold with Free Shipping, no store credit will apply.
- A delivery attempt is where the carrier has attempted delivery, but no-one was present to sign for the goods. Where there is no- one available to accept delivery, a calling card will be left, or goods taken to a local depot or post office for collection.
The Christmas Delivery Guarantee does NOT apply to:
- Products with an advertised ship date of December 13th or later
- Items with an expected dispatch date of Ships in 2-3 weeks
- Items with an expected dispatch date of Ships in 3-4 weeks
