Dick Smith After Sales Support

Select a Support Option

  • Help with Dick Smith Branded Products

    If you have a product purchased through Dick Smith that requires technical support, you can contact our:

    • Product Support team via email or call us on 0800 373 347 select option 3.

    Our product support team works between 9am to 5pm, Monday to Friday (NZST).

  • Product Repairs

    If you have a product purchased through Dick Smith that requires repairs, you can contact our:

    • Product Repair and Service team via email or call us on 0800 373 347 select option 4.

    Our product repair team works between 9am to 5pm, Monday to Friday (NZST).

    Track your repair >

  • Product Spare Parts

    The Dick Smith Spare Parts Service endeavours to obtain and supply original parts for products sold by Dick Smith stores. You can contact our:

    • Spare Parts team via email or call us on 0800 373 347 select option 5.

    Our Spare Parts team works between 9am to 5pm, Monday to Friday (NZST).

    Find out more >

Clever Dick? We can come to you or help you over the phone. Call 0800 474 123 to make a booking today.

Find out more >